Privacy Policy

When using our mobile applications we may collect your Geo Location data in order to help find services located near you. If you have previously consented to the collection of your Geo Location data and no longer wish to have it used, you can turn it off at the device level.

On certain pages, we give users the option of providing us with contact information or account registration information, including name, phone, and e-mail address, as a requirement If you choose to purchase a service from us or access some of our training materials we will collect information from you such as credit card number and billing name and address. Providing this information is voluntary which we use internally and with MINDBODY partners. All information collected while within the MINDBODY Digital Properties shall hereby be referred to as (“Collected Information”). When using our mobile applications we may collect information from your device such as unique device ID, device’s operating system, MAC address, and device type (“Device Information”).

If you’re Collected Information changes, or if you no longer desire our service, you may correct, update, and delete/deactivate it by logging into your account and making the appropriate changes or by emailing our customer support at support@mindbodyonline.com. We will respond to your request within 30 days.

We will retain your Collected Information and the Collected Information we process on behalf of our Subscribers for as long as your account is active or as needed to provide you and our Subscribers services. We will retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Within our mobile application we use tracking technologies such as: First and third party log files.  We use these tracking technologies for the following reasons: 

We and our third party tracking-utility partners use log files on our Digital Properties to gather certain information automatically and store it for analytical purposes.  This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. 

We use this information to track and aggregate no-personal information to analyze trends, administer the site, track users’ movements around our Digital Properties and to gather demographic information about our user base as a in the aggregate.

The security of personal information is a high priority at MINDBODY. We maintain our Digital Properties and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. When we collect sensitive information (such as a credit card number or geo location data) on our order forms or through our mobile apps, we encrypt the transmission of that information using secure socket layer technology (SSL). No computer system or information can ever be fully protected against every possible hazard. MINDBODY is committed to providing reasonable and appropriate security controls to protect our web sites and their information against foreseeable hazards. If you have any questions about security on our web site, you can contact us at privacy@mindbodyonline.com.

If you have any questions regarding this Privacy Statement you can contact us via email at Privacy@mindbodyonline.com or via postal mail at:

Director of IT Security

4051 Broad Street Suite 220

San Luis Obisbo Ca 93401