Castle Age

Privacy Policy

TRUSTe

Effective Date June 10, 2014

This privacy statement describes how Castle Age collects and uses the information you provide.

Location ServiceLocation Services »

We do not ask you for, access or track any precise location based information from your mobile device at any time while downloading or using our Mobile App.

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« Collection and UseCollection and Use »

We collect the following personal information:

  • Name
  • Email address
  • Unique device identifier
  • Device type
  • Mobile carrier

 

We use this information to:

  • Providing, administering, and facilitating your use of the Websites and Services, including the display of customized content and/or targeted advertising;
  • Notifying you of products, new products, services, features, promotions, enhancements, and updates, including in-game updates, loyalty and rewards programs, and updates to the Websites, Services, Terms of Service, and Privacy Policy;
  • Marketing our products and/or services to you, including sending you offers, promotions information, newsletters, e-mail campaigns, and communications regarding new, improved or existing products, contests and/or sweepstakes;
  • Resolving site problems; handling or responding to customer support questions and issues;
  • Processing or fulfilling your request(s) and/or order(s) for games, products, services, information or features, such as Site Items and Virtual Currency;
  • Enabling user-to-user communication and interaction and soliciting input and feedback to improve user experience;
  • Managing your account preferences, establishing your Profile and Registration Information;
  • Connecting you with your friends and/or contacts that are using the Websites and/or Services;
  • Monitoring the technical functioning of the Websites, Services, and network;
  • Developing new and/or improved games, products, services or offerings;
  • Providing you with news and newsletters;
  • To create, review, analyze and share Aggregate Information;
  • Identifying, researching, and protecting against any actual, potential or threatened misuse, unauthorized use, or unwanted use of any of the Websites or Services, including but not limited to researching any claims made by or about others users and/or about the Websites and/or Services, and such efforts of which may include information provided from third-party sources;
  • Third party hosting of the Websites and/or Services;
  • Analyzing trends and user traffic;
  • Marketing, processing or fulfillment of Promotions administered or sponsored by Kabam;
  • Resolving disputes;
  • Trouble-shooting errors or issues with any of the Websites and/or Services;
  • Tracking purchases and usage information;
  • Communicating with you concerning your Account;
  • Asking you to participate in surveys about products and services; or
  • As we, in our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, members of the public, and/or our Websites and Services.

 

If you wish to review, amend, correct, update or delete personally identifiable information we have collected about you online, you may You may update the information you provide directly to Kabam by logging into your Account on the relevant Kabam account you are using and updating your Account information or you can contact us here.

We attempt to retain information we collect for commercially reasonable periods of time or in accordance with specific policies or as required by law. Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled. Inactive data may, however, continue to be used for statistical, marketing, archiving, and other analytical purposes.

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« Tracking and AdsTracking and Ads »

Within our mobile application we use tracking technologies such as: Pixel Tags and Log Files.  We use these tracking technologies for the following reasons: 

  • to analyze the traffic on our mobile application,
  • to provide a more personalized experience,
  • to manage advertising,
  • allow you to more easily login to our Sites and Services,
  • help make your visit to our Sites and/or use of our Services more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

We may use and share with third party advertisers (and other third parties) certain Technical Information and/or Aggregate Information to show general demographic and preference information among Kabam users. We may also allow advertisers to collect Technical Information or Aggregate Information, which they may share with us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by increasing the likelihood that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, you can visit the Network Advertising Initiative websitehttp://www.networkadvertising.org/managing/opt_out.asp.

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« SecuritySecurity »

Kabam takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, sensitive data that you share and we collect and store.  These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered on our site or mobile application using secure socket layer technology (SSL), internal reviews of our data collection practices and platforms, as well as physical security measures to guard against unauthorized access to systems where we store your information.

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« ContactContact

You can contact us about this privacy statement by emailing or writing us at the addresses below:

  • Contact us by email here.
  • By Postal Mail:

Kabam, Inc

795 Folsom Street, Suite 600

San Francisco, CA 94107

(415) 391-0817

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