Privacy Policy

We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Apps or services.

We collect the following personal information:

• Contact information, such as your name, address or email address
• Login information, such as account number, vehicle identification number, social security number and zip code
• Information about your mobile device such as device platform, device version, and other characteristics and device IP address

We may use this information to:

• Allow you to submit an online credit application or access online account services
• Allow you to login and register for online account services
• Send you servicing or promotional emails or text messages
• Help authenticate you when you login
• Help ensure you are able to use the Application as intented
• Perform analysis on web traffic or Application traffic on an aggregated basis and/or route traffic more efficiently
• Deliver product and service offers to you

You may contact us at 1-800-874-8822 (TFS), 1-800-874-7050 (LFS) or1-800-469-5214 (Toyota Credit de Puerto Rico Corp.) regarding the accuracy, deletion, completeness and substance of the information collected about you while you are on the Website. In some cases, we may not be able to delete your personal information, in which case we will let you know if we are unable to do so and why. We will respond to your request for access within 30 days.

We will retain your information in accordance with our data retention policies including for the purposes of servicing your relationships with us, if any, and for internal analysis.

Within our mobile website we use tracking technologies such as: Cookies and Web Beacons. We use these types of tracking technologies to:

• Help us gather statistical information that does not include personally identifiable information
• Trigger certain online customer surveys
• To help us better manage content on the Website, by informing us what content is effective

We do not tie any personally identifiable information you submit within the mobile website to any of the tracking technologies that we use.

We may also use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

We restrict access to nonpublic personal information about you, including your social security number, to those employees and other persons hired by us who need to know the information to provide products and services to you and to otherwise service your account(s) with us. We maintain physical, electronic and procedural safeguards that comply with applicable federal standards to guard your nonpublic personal information.

If you choose to complete and submit our Online Credit Application, or to access your Online Account Services through our Websites, your personal information will be protected during transmission by an encryption process.

You can contact us about this privacy statement by calling us at one of the numbers listed below:

• 1-800-874-8822 (Toyota Financial Services)
• 1-800-874-7050 (Lexus Financial Services)
• 1-800-469-5214 (Toyota Credit de Puerto Rico Corp.)