Privacy Policy

We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Application or services.

‘Personally Identifiable Information’ refers to information by which you may be personally identified, such as your name, email address, or school.  We will collect and process such data about you when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication.  When ordering products or services on the Websites or App, you may also be asked to provide a credit card number and other payment-related information. 

When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best application version to provide you with. 

We use this information to:

• To ensure that content from our Services is presented in the most effective manner for you and for your computer or mobile device
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
• To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
• If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company
• To allow you to participate in interactive features of our Services, when you choose to do so
• To notify you about changes to our Services

• In any other way we may describe when you provide the information

We will share your Personally Identifiable Information with third parties only in the ways that are described in this Privacy Policy.  Parents have the right to the collection and use of Personal Information from a Child without also consenting to its disclosure to Third Parties.  We do not sell, trade, rent or disclose your information to others, except as provided herein:

   (a)   We provide some of our Services through contractual arrangements with service providers and other third parties.  We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver Services.  For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us deliver the services. 

   (b)   We will disclose Personally Identifiable Information in the following circumstances: (i) if it is required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect the rights, reputation, property or safety of lynda.com or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a 3rd party with your prior consent to do so; or (vii) if we are under a duty to disclose or share your Personally Identifiable Information in order to enforce or apply, or any contracts or agreement that may exist between you and lynda.com including this Privacy Policy and our Website Use Policy.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

   (c)   In the event that lynda.com decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include Personally Identifiable Information and Non-Personally Identifiable Information among the assets transferred to the acquiring or surviving company.

   (d)   We may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related Website information to third party advertisers.

   (e)   Parents are able to consent to the use of their child’s Personally Identifiable Information without having to consent to the Website’s disclosure of the child’s Personally Identifiable Information to third parties, as we do not share Personally Identifiable Information of children under the age of 13 with any third parties (other than those service partners who help us provide the lynda.com service to you).

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone.  This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from.  We do not link the information we store within the analytics software to any Personally Identifiable Information you submit within the App.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology. 

To make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Access by you to your account is available through a password and/or unique username selected by you. This password is encrypted.   We recommend that you do not divulge your password to anyone, that you change your password often using a combination of letters and numbers, and that you ensure you use a secure web browser.  We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and username.  If you share a computer with anyone, you should always log out of the Website before leaving it to prevent access to your information from subsequent users of that computer.

You should notify us promptly if your username or password is compromised.  If you are suspicious of an inquiry for your account information, contact us immediately by telephone at 1-888-335-9632 or by email at businessaffairs@lynda.com.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password.  Since this information is not accessible from outside lynda.com, you will not be asked to select a password in order to view or modify such information.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.

In the unlikely event that we believe that the security of your Personally Identifiable Information in our control may have been compromised, we will notify you as promptly as possible under the circumstances.  To the extent we have your e-mail address, we may notify you by e-mail and you consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at businessaffairs@lynda.com with the alternative contact information you wish to be used.

If you have any questions about this Privacy Policy, the practices of or your dealings with our Websites, please contact us by sending a letter to:

lynda.com, Inc.

6410 Via Real

Carpinteria CA 93013

Attn: Business Affairs

Phone Number: 1 (888) 335-9632 or +1 (805) 477-3900

You may also contact us by email at businessaffairs@lynda.com.Attn: Business Affairs